Shipping & Returns

ORDERING / RETURN POLICY

Welcome! Thank you for your interest in our tools. We have designed our web page with you, our fellow modelers in mind.

This web site has been designed to provide you with the most accurate and up to date information available. Our web site monitors our inventory for us. Customers will always know if an item is available.

Our customers have the option to place an order in a back-order situation and will be shipped when available.

Expedited shipping is available on all orders for an additional charge.

Items returned to HobbyTrax® because of our error will be credited to your account. If the return is our mistake we will also credit return postage. Should your purchase experience a missing or defective part, do not return the entire package. Simply notify us and identify the part in question and we will replace the part. Please include the invoice number of the purchase.

Indiana residents:
Sales tax of 7% will be added to your order.

Method of payment: We accept certified checks, money orders, and personal checks (allowing time for the check to clear).

HobbyTrax® ships via USPS Priority Mail. Shipping is determined by weight and zone. All international orders are shipped via USPS Express Mail Service only. All shipping and handling fees are calculated by our web page for us and are available for viewing prior to submitting your order.

We are a new company, and are planning on expanding our line. There are some new products already in design phase. Visit our site often to keep up with new releases. When creating your account, sign up for our newsletter if you like. Are you wondering if there will be a tool for your project? Tell us. We would like to here from you so we can offer tools that you would like to see.

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